Info

+  FESTIVAL INFORMATION

What are the festival dates?
The festival starts on Thursday, March 24th and ends in the early hours of Sunday morning, March 27th 2022.

 

Where is the festival?
The festival will take place on Balneario de Carolina, San Juan, Puerto Rico. Balneario de Carolina is one of many gorgeous beaches in Puerto Rico and is just a six-minute drive away from San Juan Luis Muñoz Marín International Airport.

 

What age do I have to be?
Afro Nation Puerto Rico is an 18+ only event and you will need ID to prove your age to guarantee entry. To purchase alcoholic beverages at the festival you must be over 18.

 

What are the festival times?
The festival will begin in the afternoon of each day and run until the early hours of the next day. Full program details will be announced soon. Keep up to date by signing up to the mailing list or follow us on Instagram.

 

Where can I find the full programme?
Set times and day-by-day breakdowns will be revealed before the festival begins. Keep up to date by signing up to the mailing list or following us on Instagram.

 

How do I become a vendor at Afro Nation Festival?
If you would like a concession at the festival, please email as much info as possible about what it is you do and where you’re based to hello@afronationpuertorico.com

 

+ TICKETS & ENTRY

 

What is the difference between 1st and 2nd release tickets?
There is no difference between ticket tiers other than the price. As more ticket tiers are released, they go up in price, therefore the sooner you buy your ticket, the more you will save!

 

What does General Admission mean?
General admission tickets include three-day access to the main festival area.

 

What’s included with a VIP ticket?
VIP ticket holders will have fast-entry access to all three days of the festival, plus access to exclusive VIP areas within the festival site and three daytime pool parties. Note: Drinks and private tables are not included.

 

Can I upgrade my ticket?
We are unable to offer ticket upgrades.

 

Are there any table packages available?
Table packages will become available nearer the festival event dates. If you would like to register your interest, please email fill out the contact form below with your details.

 

When will I receive my festival ticket?
At this stage you should only have your booking confirmation. E-Tickets will be sent out approximately 1-2 weeks prior to the festival event dates.

 

Can I buy a single day ticket?

Single day tickets are not available at this time.

 

Can I buy a ticket on behalf of a friend or relative?

Yes, you must input your friends name and details when purchasing the ticket

 

Can I buy my ticket from Viagogo or other third-party sellers?
Tickets on third party websites are not valid or genuine. To ensure you are buying a genuine ticket please follow the links on our website.

 

Who are the official ticket vendors?
Our official vendors is Festicket. Tickets on third party websites are not valid or genuine. To ensure you are buying a genuine ticket please follow the links on our website.

 

How do I get in touch with Festicket support?
You can contact Festicket support here. https://support.festicket.com/hc/en-us/requests/new Please ensure you reply to the automated response in order to escalate your issue with them.

 

How can I change my personal details on my booking?
There are no name changes available on ticket purchases. To make changes to your booking i.e. email, address, card details etc. Please contact your ticket provider directly.

 

Where do I get my festival wristband?
You can pick up your festival wristband from the festival accreditation area on-site. Opening times for accreditation will be disclosed in your festival info pack which you will receive closer to the festival dates.

 

What do I need to bring to guarantee entry?
Please bring your ticket, the card you purchased the ticket with and valid photo identification. Please note that the name on your ticket must match your identification.

 

What constitutes a valid photo ID?
Photographic forms of identification such as a passport or driving licence are acceptable.

 

Can I cancel or sell my ticket?
All tickets are non-refundable and non-transferable. We are unable to offer any refunds for tickets no longer needed.

 

What happens if I lose my wristband?
Wristbands will only be issued once. Broken or lost wristbands cannot be replaced so please look after them.

 

Does the festival offer special assistance?
Please email us with your requirements and a member of our team will advise you further hello@afronationpuertorico.com

 

+ TRAVEL & ACCOMMODATION

Where should I book my accommodation?
We recommend staying in or around to San Juan to be close to the festival, which is located at Balneario de Carolina.

 

Is there camping available?
Afro Nation is a non-camping festival.

 

How can I change the details on my hotel booking?
Please contact your accommodation provider directly to make changes to your booking i.e. arrival/departure time, length of stay, personal details etc.

 

What time is check-in and check-out?
Check-in and check-out times for hotels, villas and apartments vary. Please contact your accommodation directly.

 

Is it safe to store belongings at my accommodation?
Most hotels come with safety deposit boxes in the rooms, but some require a nominal fee for their use. Check with your provider when booking for information.

 

What are my flight options to San Juan?
San Juan Luis Muñoz Marín International Airport is San Juan’s main airport and can be reached from most major American, Caribbean, European and African airports, with both direct and non-direct flights.

 

Which airport should I fly into?
San Juan Luis Muñoz Marín International Airport is the closest airport to the festival and is only a six-minute drive away.

+ LOCAL INFO

How hot is it in San Juan?
The average daytime temperature in March is 82 degrees in San Juan with roughly 12 hours of sunlight.

 

Are there cash machines on-site?
There are cash machines throughout San Juan.

 

What currency do I need to bring?
The United States Dollar is the official currency of Puerto Rico.

 

What is the local language?
The main language spoken in Puerto Rico is Spanish.

+ FESTIVAL RULES

 

Can I bring food and drink into the festival?
No food or drink will be allowed into the festival site however you may bring an empty hydration pack and fill it up and one of the many water stations available to you at the festival.

There will be a wide range of food and drink available to purchase inside the festival.

 

Can I bring a bag into the festival?
Bags equal to or smaller than an A4 sheet of paper are allowed. We strongly encourage the use of clear (see through) bags in order help speed up the entry process for everyone attending.

 

Can you bring cameras into the festival?
Professional cameras (with interchangeable lenses) without an approved photo pass are not permitted.

 

Can I sell merchandise at the festival?
We reserve the right to confiscate any items you are selling without our approval.

 

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